Testimonials / Reviews
We engaged each business services with passion and we are proud of ourselves when we do things right and when the customers & guests are happy with our services. We strike to improve further when we receive criticism. We practise open communication and transparent engagement. Please find following the testimonials and reviews we have received throughout the years.
Testimonials
Mike Travis
These kind of services are much needed specially in Malaysia since we have a lot of disabled senior citizens. My mother is disabled and I was the only one taking care of her. I am an engineer and my job requires me to go different states for a cite inspection, it was so hard for me to get someone to take care of her since the old folks home standards are really poor and miserable, I tried a lot and had to leave my mother there at a couple of times but she would be so uncomfortable and had horrible tales to tell. She was being very depressed till I found SmartAge WellCare Services. Which was like a dream come true with luxury apartments. Recreational facilities like swimming pool and sauna. The staff was just spectacular and treated her with such hospitality that she said nothing less then angels. My life has been so amazing ever since and can concentrate a lot on my work. I wish there were more people contributing to society. |
Tom Lawson
I am currently residing in KL and was called for a well paid job interview in Australia. I was happy and worried at the same time since the first challenge was going to Australia and complete all the job related formalities and rent a place so that I can move along with my dad later. I was worried sick since I needed help with my dad suffering from dementia. I am not at all in favour of nursing home so I advertise help needed and explained my dads condition on various websites. I started interviewing different people who could possibly take care of him. From maids to nurses no one was able to cope up with the responsibility since it was round the clock. I even advertised a really good salary. When I was all heart broken and about to let go my friend recommended SmartAge WellCare Services. I would give them 5 stars and appreciate the quality of service being provided. Completely opposite to an old folks / nursing homes, where you are forced to live with a bunch of sick and old people, we were given an option of either rent an apartment or a room for short term basis and introduced to the staff who will take care of my dad while his stay. They made us feel so comfortable that without a doubt I would say the experience was one of its kind. I am so greatful to their services that I was finally able to move to Australia with my dad and can settle down here. I wish you all the best and really appreciate the quality of service being provided. |
Haseeb Jawad I am the only child of my parents and both them are in late 80s. Due to the old age it was difficult for me to take care of them since my mom is a bed ridden patient. I sometimes need help to take them to hospital or else someone there to take care of them while I am at work. In the past I had different maids who would come to my place and stay there till night to take care of my parents till I come back. The problem was they would not stay for a long time and end up resigning and quitting the job one after the other. While I was on the verge of finding an elderly care hostel, I was introduced to SmartAge Wellcare Services and now have professional nursing staff taking care of my parents all day. I have such a peace of mind while I am away taking care of day to day activities that my parents are in good hands since the staff knows all the necessary medical procedures and protocols for emergency. I have noticed their health improving since they are happy with the activities encouraged by the staff and diet plan recommended. |
Lim Chea
My mom has passed away and after my only brother had to move to US I am taking care of my dad suffering from lung cancer stage 2. His back vertebra is fractured due to immense pressure of Chemotherapy. It is hard for him to stand up or move around. I had to cut back on my working hours since I had to take care of him most of the time. I tried to search for help and got a various people to initially start work but would quit one after the other, either complaining about the salary given of work required. It was such a problem for me that I end up becoming clinically depressed until one day I stumbled upon SmartAge WellCare Services brochure and was caught with the element of disbelief as I was longing for such an organization for a long time and felt like my prays being answered. As I was still in shock and wanted to learn a bit more about the services provided. I called them and set up an appointment. After meeting the manager and medical staff I was more then satisfied and though of going ahead and engaging one of their staff for half a day to take care of my dad until I was at work. I thought I would be able to earn more to cover up for the expensive charges. As I enquired about the packages given thinking their rates and prices will be sky high. To much of my surprise they were quite reasonable and affordable as the manager helped to explain the motive is to help the people and not make money. I have been astonished by the results ever since. |
Reviews
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| 01 | Dr. Shorubben is the best caring doctor we have ever met. He is equipped with everything a kind doctor and a good consultant should qualified with. He is also my child's childcare panel doctor, knowing he is there for the children we have no worries to put our kid in his good hand. Just wanted to thank Dr. Rubben after the visit this morning with his prescriptions, Bel has a speedy recovery from a "passive" now become "active" child. Chris and I are so relief now, and happy. Will see you this Saturday. ~ Tracey, Malaysia |
| 02 | I have had the privilege of working with Peter for the business collaboration, partnership and charity foundation related work. I enjoy working with Peter and I have a great respect for him as an individual and as a professional. For the past 1 year, he has been a vital part of the growth in our group. I was impressed by his initiatives by taking part in all our charity works and business collaborations. Peter was always willing to offer his assistances and has an excellent rapport from various parties. ~ Jenny, Group HR Manager, HCK Capital Group |
| 03 | The experience we had with the team was excellent.... Very prompt, friendly and attentive... Highly recommend ~ Ahmed, Maldivian |
| 04 | When I first met him, I thought I'm seeing a young Dr. then when he started his explanation patiently and advices the options of treatment, my respect for him grew exponentially! He is knowledgeable, patient, passionate doctor and we rarely see this type of characters. Best thing, I am always afraid of taking injections, he took his time to administer and I didn't even realize it was completed! Very comfortable clinic and friendly staff. It's worth the effort and value for $$$ to meet him up even though there are other options nearer to me. Awesome Dr. and fantastic team! ~ Baskaran, Malaysia |
| 05 | Peter's heart for the poor had led him to organise a group of colleagues to raise funds for the poor, needy and marginalized children of Living Hope Malaysia. He is very dedicated person and motivated his colleagues to serve together to help the poor. His gentle, positive attitude and commitment are greatly appreciated. May he continue to impact lives and be a role model to the young generation. ~ Dr Peggy C Wong, Founder and Chairman Living Hope |
| 06 | Me and my family stayed at their Studio Apartment @ Sunway Resort Suited before, we enjoyed a lot as the apartment is just beside to the Sunway Pyramid mall, and there's even a link way to the mall! The host are very friendly and attentive too! The facilities and toiletries are pretty complete too. My family indeed had a very well experience! ~ Renae, Malaysia |
| 07 | Awesome Dr Shorubben, thank you for your kind understanding of my health condition and it was the most awesome experience i had so far with a Dr and this is my one and only first time whereby the doctor personally escort me out to the exit by himself...hopefully will not fall sick often but if do i will visit here often ~ Brian, Malaysia |
| 08 | Peter is a very warm person who cares about helping in any way he can. Peter will often come out with innovative ways to link people and organisations up that have resulted in many fruitful endeavours.~ Dr Chow, Special Assistant to Tan Sri |
| 09 | This is not the 1st time I came KL, but is the 1st time I stay at condo home stay. Appreciate for the staff kind helpful guide and explanation. ~ Han, Malaysia |
| 10 | Doctor Rubben is the best, knowledgeable, passionate, understanding. You makes me want to learn more and its easy to learn from you. A great mentor. Your talking skill is the best; the tone, I felt thankful to meet someone like you. ~ Fazillah, Malaysia |
| 11 | I'm glad I've met Peter, a very rare kind of person. Very few people have a strong sense of conviction, conscience, righteousness and compassion nowadays. Most go by forgetting or suppressing who we are, what we really are and what we should be. Peter goes about reminding us all of these, and is courageous to stand for what he believes in, that is why he is so inspiring and brings the best out of us." ~ Adeline, Group Legal Services in a public listing company |
| 12 | Me and my family had a really lovely time staying at the condo. It was very close to 1utama shopping mall and had a good selection of bars and restaurants downstairs. The kids loved the pools and the playground area which was nice and breezy in the afternoons. There was a medical clinic downstairs in case anyone needed a doctor as well as a hair and beauty salons. Everyone at Flexistay was extremely helpful and efficient. I almost got an instant reply each time I got in touch with them. Thank you for taking good care of us! ~ Domi, London |
| 13 | One of the best doctors I've met. Dr. Shorubben patiently explains everything and clarifies all the options of treatment. Also took his time to treat the site of injection carefully to avoid bruises. Very comfortable clinic too, including pleasant staff. This is 1 doctor worth the drive even though there are other clinics closer to me. ~ Uma |
| 14 | Passionate about his work and committed to furthering his best interests in dealing with all his associates. He provides his services with enthusiasm, dedication and commitment that make you want him to be in your team!" ~ Irene, HR Manager, Alliance Cosmetic Group International |
| 15 | We stayed for four weeks at this condo and during this time, it really felt like our home. We enjoyed our time immensely and would gladly recommend it. There are lots of shops at Dataran Sunway, which is just a stone's throw away. There is a rich variety of restaurants, at least two pharmacies, Village Grocer and so forth. The view of the golf course from the balcony is splendid. The staff were very friendly, helpful, accommodating and prompt in returning the deposit. The condo complex is well maintained and security seemed tight. Good facilities: there's a well-equipped gym, two pools, a cafe, a sundry shop, and laundry service. The unit is well furnished and equipped. ~ Joel, France |
| 16 | Dr Rubben is really what we can called a doctor. first time I have seen in my life doctor calling you just to ask how is the patient. He really cares his diagnosis is very good and only doctor I have seen who can charge almost nothing ~ Afiya, Malaysia |
| 17 | He is a very polite and down to earth person, give full respect to all his colleague and friends. He's an adventurous, dynamic, hardworking and most of all very helpful. He got a lot of ideas and very innovative. If he things of something, he will do it and make it happen." ~ Captain Roslee, Security (Health & Safety) in a public listing company |
| 18 | The team were very professional in all of their communications and extremely friendly in all of our dealings They were very attentive to all of our requirements and very quick to attend on the second morning when we had a query about the bedding. The location of the property is good and the pool and gym facilities are good. The building is very secure with onsite security and we felt safe at all times. ~ Ian, Australia |
| 19 | Absolutely the best of many I have been in. Transportation coordinated. Clean and good ambience. Of course a friendly good looking Doctor ~ Vaisnavi, Malaysia |
| 20 | I found Peter is a sincere and truthful person. Sometimes. He always work the extra miles for people and always positive.~ Sau, HOD (Operation) Nursing School, a private Malaysian University |
| 21 | We had an excellent experience and the staff are so friendly and helpful. We stayed for one month, the location is excellent for Sunway facilities. The beds were comfortable and bathrooms clean. ~ Ian, UK |
| 22 | Never came across such a CARING & GOOD Doctor. You are truly a GREAT Doctor! THANK YOU ~ Colliene, Malaysia |
| 23 | It has been great pleasure to know you. Really appreciate your energy and drive in helping and guiding us. Your work is really inspirational. Too many more collaboration in the future." ~ Illum, Operationals Manager, Tribehired |
| 24 | The team are very efficient, helpful, and friendly. They provide reasonable price and everything are negotiable. My family and I had a great experience and good time staying there. Will definitely book a room again in the future ~ Eas, Malaysia |
| 25 | This is the first time we found a very caring doctor. He is really good handling his consultation with my kids. Really glad we found this clinic and definitely will recommend this clinic to our friends. ~ Mohd, Malaysia |
| 26 | Working with Peter was efficient and he truly understands ... Peter is definitely a people person and is a very experienced individual in management." ~ John, Director, Talk Focus Sdn Bhd (TRON) |
| 27 | The team are very attentive towards details and responsive on queries. During our stay, the team has properly arranged from our arrival to our departure and even cool the room before we check-in the suite. We're also very grateful for the team to assist us in checking-in while providing us extra assistance during the stay. The cleanliness and the comfort of the suite is also outstanding while all the amenities provided are plentiful (and clean!). Our room comes with great view with a clear view on Subang. It's my first AirBNB trip and we can say that this trip was outstanding as me and my guests were very satisfied and happy with it. ~ Alex, Malaysia |
| 28 | Best doctor I've ever met. Super grateful to have found his clinic. ~ Cherrie, Malaysia |
| 29 | Peter's ability to listen and understand his industry partners need allows him to consult effectively. He is a deadline-oriented person, independent and customer focused strategist. Innovative perfectionist who's always ready to put all his energy to get the job done. Peter is highly creative and a very easy going person to work with." ~ Ben, Managing Director, Mistermind International Sdn Bhd & Career Tour Sdn Bhd |
| 30 | 我来自臺灣，因大學的畢業典禮在Sunway举办，我找到了這家公司。我的父母從臺灣遠到而來，我们一共住了三天。我們全家都很滿意房間也覺得他们的客服超棒，也很用心講解。我個人在馬來西亞將近四年，還真希望更多的馬來西亞人可以像他們那樣，服務多用心和給予客人足夠的解釋。謝謝你們給我很棒的體會。我再來馬來西亞時一定會再跟你們訂購房間。 ~ Ling, Taiwan |
